Shipping policy
Shipping Policy
Last Updated: October 17, 2026
Thank you for shopping with EV Racing.
Many of our products are sourced specifically for each customer and may be shipped directly from domestic or international third-party suppliers.
Please review this Shipping Policy before completing your order.
Order Processing
Orders are generally processed within 1–5 business days after payment has been received.
Orders are processed Monday through Friday, excluding holidays.
During periods of high order volume, supplier delays, holidays, or other unusual circumstances, processing times may be extended.
Many EV Racing products are ordered from our supplier specifically to fulfill your order. As a result, supplier fulfillment may begin shortly after your purchase is completed.
Estimated Delivery Times
DELIVERY: Please allow up to 30 business days from your order date for delivery. This includes order processing and transit. Business days are Monday–Friday, excluding holidays. We’ll email your tracking number as soon as it becomes available.
This delivery window applies to U.S. and international orders and includes processing time; the processing estimate above is not added on top of the 30-business-day window.
Delivery times are estimates, not guaranteed arrival dates. If we become aware that an order will not arrive within its stated delivery window, we will contact you with an updated estimate and the applicable next steps.
Direct Shipping From Suppliers
Some EV Racing products are fulfilled and shipped directly by third-party suppliers.
As a result, your order may:
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Ship from a location outside the United States
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Arrive in separate packages
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Use different shipping carriers during transit
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Have tracking information that updates less frequently while traveling internationally
Shipping Delays
EV Racing works to provide reasonable shipping estimates based on information available from our suppliers and shipping carriers.
Shipping may be affected by:
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Supplier processing delays
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Carrier delays
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Weather conditions
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Customs inspections or clearance
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Holidays
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Transportation disruptions
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Natural disasters
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Other circumstances outside EV Racing's reasonable control
If we learn that we will be unable to ship an order within the timeframe originally stated, EV Racing will provide any notice, cancellation option, consent request, or refund required by applicable law.
Order Tracking
Once tracking information becomes available, it will be provided by email or through your order information.
Tracking information may take 24–72 hours to begin updating after a tracking number or shipping label has been created.
International shipments may experience periods during which tracking information does not update while the package is moving between countries, customs agencies, or shipping carriers.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information at checkout.
Please review your shipping address immediately after placing your order.
If an order has not yet been submitted to our supplier, EV Racing will attempt to correct an address when requested.
Once an order has entered supplier fulfillment or has shipped, we may not be able to change the delivery address.
EV Racing is not responsible for additional costs, delays, failed delivery, or packages delivered to an incorrect address when the customer supplied incorrect or incomplete shipping information, except as otherwise required by law.
Lost or Undelivered Packages
If tracking information indicates that your package may be lost or your order has not arrived within the expected delivery period, please contact EV Racing.
We will work with the supplier and/or shipping carrier to investigate the shipment and determine the appropriate resolution.
Packages Marked Delivered
If a shipping carrier reports that your package was delivered but you cannot locate it, please:
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Verify the shipping address on your order.
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Check around the delivery location.
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Ask household members or neighbors whether they accepted the package.
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Contact the shipping carrier when appropriate.
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Contact EV Racing if additional assistance is needed.
A carrier's delivery confirmation may be used as evidence that an order was delivered.
EV Racing will review delivery disputes individually and provide any remedy required by applicable law.
International Orders, Customs, Duties, and Taxes
International customers are responsible for customs duties, import taxes, brokerage fees, or other government charges imposed by their country unless EV Racing specifically states otherwise at checkout.
Customs inspections and clearance procedures may affect delivery times.
EV Racing does not control customs processing times or government-imposed fees.
Damaged Shipments
If your order arrives damaged, defective, or incorrect, please contact EV Racing within 7 days of delivery.
Please retain the product, packaging, shipping labels, and other shipping materials until your claim has been resolved.
For complete information regarding damaged, defective, or incorrect items, please review our Return & Refund Policy.
Contact Us
EV Racing
Email: evracing5@gmail.com
Text — No Calls: (317) 427-8265
Business Hours:
Monday–Friday
9:00 AM–6:00 PM Eastern Time